Terms & Conditions.
The terms that govern your use of the Elbrus Appliance Repair website and services — including our text messaging terms.
Acceptance of terms
These Terms & Conditions ("Terms") govern your access to and use of the Elbrus Appliance Repair ("Elbrus," "we," "us," or "our") website and services. By accessing our website, requesting service, or communicating with us, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
Our services
Elbrus provides residential appliance diagnostic and repair services. Appointment windows, diagnostic fees, quotes, and repair timelines are estimates and may change based on parts availability, appliance condition, and scheduling. Any quote is provided before work begins, and repairs proceed only with your approval. Pricing, promotions, and service availability may change without notice.
SMS terms
By providing your mobile number and opting in, you agree that Elbrus Appliance Repair may send you SMS text messages. Through our SMS program you may receive appointment reminders, scheduling updates, technician arrival notifications, service updates, and customer support communications.
- —Message frequency varies.
- —Message and data rates may apply.
- —Reply STOP to opt out at any time.
- —Reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchase.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
For details on how we handle the information collected through our SMS program, see our Privacy Policy.
Payment & fees
Diagnostic fees, parts, and labor charges are due as agreed at the time of service unless otherwise arranged. Where a diagnostic fee is waived upon approval of a repair, that waiver applies only to the repair performed during the same visit. You are responsible for paying all charges associated with services you authorize.
Warranty
Repairs may be covered by a limited workmanship warranty as described at the time of service. Warranty coverage does not extend to unrelated failures, pre-existing conditions, misuse, or damage occurring after service. Manufacturer warranties on parts are governed by the manufacturer's terms.
Limitation of liability
To the fullest extent permitted by law, Elbrus Appliance Repair and its owners, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or profits, arising out of or relating to your use of our website, services, or communications. Our total liability for any claim relating to a service shall not exceed the amount you paid for that service. The website and its content are provided "as is" without warranties of any kind, whether express or implied. Nothing in these Terms limits liability that cannot be limited under applicable law.
Use of this website
You agree to use this website lawfully and not to interfere with its operation, attempt unauthorized access, or use it in any way that could harm Elbrus or others. All content on this website — including text, graphics, logos, and the Elbrus brand — is owned by or licensed to Elbrus Appliance Repair and may not be copied or reused without permission. This website may link to third-party sites; we are not responsible for their content or practices.
Changes & governing law
We may update these Terms from time to time. Changes are effective when posted to this page, and your continued use of our website or services constitutes acceptance of the updated Terms. These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions.
Contact us
Questions about these Terms? Reach out: