Customer Reviews

See why homeowners across the Bay Area trust us with their appliance repairs.

4.9 / 5 Average Rating

"My refrigerator stopped cooling on a Saturday. Elbrus sent someone out within hours. Fixed it perfectly and charged exactly what they quoted. Highly recommended!"

Sarah M.
San Francisco
Oct 2023
Refrigerator

"Very professional and honest. The technician explained the issue with my dryer, showed me the broken part, and had the replacement right in his truck."

David T.
Oakland
Nov 2023
Dryer

"Best appliance repair experience I've had. Fast, clean, and courteous. The $49.99 service call fee is very reasonable compared to what others charge just to show up."

Jennifer L.
San Mateo
Dec 2023
Oven

"Called them for a leaking washer. They found it was just a loose hose and only charged me for the basic service. Very trustworthy company."

Michael R.
Walnut Creek
Jan 2024
Washing Machine

"Our dishwasher wouldn't drain. The tech arrived right on time, diagnosed a bad pump, and had it running an hour later. Will definitely use them again."

Amanda K.
Berkeley
Feb 2024
Dishwasher

"Excellent communication from start to finish. They texted when the tech was on the way. He fixed our built-in microwave quickly."

Robert J.
Fremont
Mar 2024
Microwave

"The ice maker on my Samsung fridge was a nightmare until I called Elbrus. Two other companies couldn't fix it permanently, but these guys knew exactly what the defect was."

Thomas C.
Daly City
Apr 2024
Ice Maker

"I appreciate that they actually clean up after themselves. Fixed our gas cooktop igniters safely and efficiently."

Elena S.
San Francisco
May 2024
Cooktop

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